by admin | Jan 30, 2017 | Patient Experience Pearls
In the twenty second iteration of my bimonthly Patient Experience Improvement Pearls, I use a quote from Atul Gawande: Being Mortal, Medicine and what matters in the end to define: What our “job” is in medicine Excerpt: We’ve been wrong about what our job is in...
by admin | Jan 15, 2017 | Guest Blogger
When people hear “Haiti” they think several things: the poorest country in the Western hemisphere, the Mecca for NGO’s, the first free Black republic, or that place that just can’t catch a break. While each thought holds truth in some fashion, the real truth is that...
by admin | Jan 15, 2017 | Patient Experience Pearls
Happy New Year!! In the twenty First iteration of my bimonthly Patient Experience Improvement Pearls, I discussed : DIY Health vs Industry Responsibility. Excerpt: For all its inspiring qualities, the do-it-yourself mentality isn’t creating healthier consumers—68...
by admin | Dec 5, 2016 | Patient Experience Pearls
In the twentieth iteration of my bimonthly Patient Experience Improvement Pearls, I discussed : The changing times in the healthcare provider and patient relationship. Excerpt: MYTH: HEALTHCARE CONSUMERS DON’T CARE FACT: Three in four consumers prefer to make their...
by admin | Nov 22, 2016 | Patient Experience Pearls
In the nineteenth iteration of my bimonthly Patient Experience Improvement Pearls, I discussed : Data drives Patient Healthcare decisions. Source:...