Kissinger Goldman
DO. MBAEmergency Physician & Patient Experience Improvement Consultant.
I am an Emergency Physician. I love seeing patients. I actually look forward to work.
About Me
Dr. Kissinger Goldman is a board certified Emergency Room physician, Director of patient experience for the Memorial Healthcare System Emergency Departments, and Assistant Medical Director of Memorial Hospital West ED, with over a decade of experience in leadership and direct patient care. After receiving his business and medical degree from Philadelphia College of Osteopathic Medicine/St Joseph University, Dr. Goldman completed his residency training at Mount Sinai Medical Center, Miami Beach.
Soon after completing his training, Dr Goldman was tapped to work with other physicians at his hospital to improve patient experience. He developed a training program that is now used throughout the emergency departments at his healthcare system and resulted in improved patient experience scores to top decile. Dr. Goldman subsequently began working as a patient experience consultant. In this role, he has helped healthcare organizations develop patient-centered care plans, improve communication between patients and providers, and implement strategies to improve patient satisfaction.
Dr. Kissinger Goldman has dedicated his career to improving the quality of care and services that patients receive in healthcare settings. Dr. Goldman is committed to working with healthcare organizations to create positive change. He believes that by focusing on the needs of patients and healthcare providers we can improve outcomes and deliver better care to those in need.
In addition to his clinical work, Dr. Goldman is actively involved in Medical education and serves as an Assistant Clinical Professor at Florida Atlantic University Medical School, Florida International University department of Emergency Medicine and Critical care, andFounding Clinical Faculty Member at Orlando College of Osteopathic Medicine.Dr Goldman volunteers as co-founder and Chief Strategy Officer of Primary Care Haiti, a non-profit dedicated to providing emergency response training to Haitian medical professionals.
Dr. Goldman is fluent in French and Haitian creole, conversational in Spanish, and is currently learning Mandarin. Outside of medicine, Dr. Goldman enjoys gardening, exploring the mountains, reading, exercising, and spending time with his family. He lives in Florida with his wife and three boys.
CONSULTING WORK
I believe that the patient-doctor relationship is at a crossroads. Technology, time, the need to see more and more patients are trying to widen the gap between the Healthcare provider and his patient. My goal is remind both the Healthcare provider and the patient of the importance of that bond. To the Healthcare provider remind them of some forgotten fundamental principles regarding that relationship. To the patient I wish to help understand that Healthcare is a process navigated better armed with information and compliance.