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I treat patients to the best of my abilities. I want to teach current and future healthcare providers the necessary skills they need in order to have an effective interaction with their patients. I want to give patients an inside view of Medicine to help dispel any misconceptions or preconceptions they may have about Medicine and the delivery of Medical care. My hope is that it ultimately leads to better care for all.

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Category: Patient Experience Pearls

Patient Experience Improvement Pearl Number 18

November 6, 2016

In the eighteenth iteration of my bimonthly Patient Experience Improvement Pearls, I discussed :  Effective Medical Interviewing. Excerpt: “Effective medical interviewing elicits the patient’s explanatory model for his or her sickness. Kleinman (1980) suggests the following questions as a tool to elicit health beliefs, or explanatory models, in clinical encounters”.

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Category: Patient Experience Pearls

Patient Experience Improvement Pearl Number 17

October 24, 2016

Yesterday, In the seventeenth iteration of my bimonthly Patient Experience Improvement Pearls, I discussed  “Interpreting Illness and Understanding Experience”. Excerpt: Many forms of power differences often define personal experience, and thus have an impact on beliefs and approaches, including those related to health care. Health providers have an especially important role in the power differential […]

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Category: Patient Experience Pearls

Patient Experience Pearl Number 16, October 8th, 2016

October 10, 2016

My Patient Experience Improvement pearls are sent to a healthcare organization administrative leadership, clinical leadership, frontline clinical staff and ancillary staff.   The purpose of the pearls is to continue to provide Healthcare Providers with tools and techniques to effectively communicate with patients and their families.  The pearls are sent out on Sundays, via email, […]

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Category: About Drugs

What every patient and their loved ones must know about opiods.

September 26, 2016

Every Healthcare Provider must have an honest discussion with every patient and their loved ones going home with opiods. That discussion must detail both the benefits and the side effects of those drugs. The attached flyer can be used as an adjunct to that discussion. opiodneedtoknow

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Category: Patient Experience Training Events

Thank you, Memorial Hospital Jacksonville

September 26, 2016

Thank you, Memorial Hospital Jacksonville, for the robust discussion on Patient Experience.

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