” Good, actionable ideas. Great information to endure accountability for the pt experience @ all levels. Dynamic presenter.”
“I just want to say that he knocked the socks off a crowd of about 250 at the Press Ganey national meeting in Orland in November, as well as a similar-sized group at our ED Summit in the summer. He is amazingly clear thinking, articulate, and inspirational. One of the audience members said in November, “We need to clone you and bring you home.”
Kissinger gave our group of emergency medicine providers, nurses, and administrators a wonderful overview of the importance of patient satisfaction and followed this with some very practical things that we can do to improve the experience for our patients. I would highly recommend him to anyone who is looking for a dynamic speakerwith complete command of both the subject matter and the manner in which to convey it to an audience.
“Even better the second time around”
“What a wonderful speaker. Great presentation!!! Excellent presentation! Well done and truly inspiring.”