“What a wonderful speaker. Great presentation!!! Excellent presentation! Well done and truly inspiring.”
“I loved the presentation because it’s not only geared to physicians, but is applicable across all disciplines that have patient contact, it’s a back to basics customer service presentation to remind us why we work in healthcare!”
“Your presentation changed my practice”
On behalf of the NCH leadership team, I would like to thank you again for your excellent presentations to our team members. The content was “spot on”, however, your passion for delivering an excellent patient experience – was the “home run”.
Kissinger gave our group of emergency medicine providers, nurses, and administrators a wonderful overview of the importance of patient satisfaction and followed this with some very practical things that we can do to improve the experience for our patients. I would highly recommend him to anyone who is looking for a dynamic speakerwith complete command of both the subject matter and the manner in which to convey it to an audience.