Yesterday,
In the seventeenth iteration of my bimonthly Patient Experience Improvement Pearls, I discussed “Interpreting Illness and Understanding Experience”.
Excerpt:
Many forms of power differences often define personal experience, and thus have an impact on beliefs and approaches, including those related to health care.
- Health providers have an especially important role in the power differential in health care encounters; they hold the knowledge, ability, and access permissions (e.g., through prescriptions and referrals) to determine whether a patient receives necessary treatment in a timely manner.
Reference: https://cccm.thinkculturalhealth.hhs.gov